Contact Us
Fill out this form to start your Epic EV charging journey.
If you have an existing charger and need support, please reach out to support@epiccharging.com.
If you have an existing charger and need support, please reach out to support@epiccharging.com.
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Epic Software Transfer
Fill out this form to learn how to transfer your Commercial chargers to the Epic platform.
By using this form you agree to the storage and processing of the data you provide, as indicated in our privacy policy. You can unsubscribe from sent messages at any time. Please review our privacy policy for more information on how to unsubscribe, our privacy practices and how we are committed to protecting and respecting your privacy.
Epic Charging User Guide
Step-by-step guides to operate, manage, and optimize EV charging stations using Epic Charging software platform.
Featured articles
Adding New Chargers to Your Epic Charging Account Guide
Learn how to add new chargers in Epic Charging step-by-step, including creating locations, selecting hardware, entering charger details, and activation.
Activating Chargers in Epic Charging: Step-by-Step Guide
Learn how to activate chargers in Epic Charging with step-by-step setup, license selection, payment configuration, and starting EV charging operations.
Charging Session Activation Methods in Epic Charging
Learn about charging session activation methods in Epic Charging, including RFID, QR code, app, plug & charge, and credit card reader options for EVs.
Collecting Payments in Epic Charging: Configuration Guide
Learn how to configure collecting payments in Epic Charging, including pricing setup, tariffs, currencies, fees, and payment processing for EV charging.
Load Control in Epic Charging: Configuration Guide
Learn how load control works in Epic Charging, including setting power limits, balancing energy distribution, and optimizing charging across multiple chargers.
Setting Time of Use schedule in the Epic Mobile App
Learn how to set time-of-use schedules in Epic Charging mobile app, including off-peak pricing, charging time windows, and optimizing energy costs and usage.