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Cyber Switching chargers + Epic Charging software
Buy and Manage Cyber Switching Chargers with Epic Charging
Epic Charging supplies Cyber Switching commercial chargers and runs them on our own OCPP-based management platform, with U.S.-based support behind every site. Already own CSE1 or CSE3 chargers? We can take them over without replacing the hardware.
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Running today at condominiums, workplaces, municipal fleets and non-profit sites across the U.S.
How it works
How Cyber Switching chargers work with Epic Charging
Cyber Switching is a U.S. power management company, founded in 1994 and based in San Jose, California, that manufactures commercial EV charging hardware. It does not operate a charging network. Its chargers communicate over OCPP, which means the management platform behind them is a separate choice. Epic Charging is that platform. Epic supplies Cyber Switching chargers and runs them on its own OCPP-based management software, so the hardware and the operations come from one provider.
Who this is for
Who this is for
Cyber Switching hardware suits sites where reliability, access control and cost per port matter more than headline speed. These are the four we deploy most often.
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Resident-only access, or resident and guest tiers on the same site. Load management so a garage can add ports without a service upgrade. A resident app and a property dashboard, because a condo board is not an IT department. -
Free or paid employee charging with access restricted to staff, and scheduling so the chargers are not consumed by the public during business hours. -
RFID activation for fleet vehicles, session-level reporting for programme compliance, and a replacement path when an existing system stops working. -
One or two ports, protected for staff during business hours and open to the public outside them, so a single charger serves two purposes and earns revenue in between.
Why Epic
One provider for the hardware, the software and everything after
Most commercial charging projects do not fail at installation. They fail three months later, when nobody owns the problem. A hardware supplier points at the platform vendor, the platform vendor points at the installer, and the site host is left reconciling payments in a spreadsheet. Epic supplies the Cyber Switching hardware, builds the management software, commissions the site and answers the phone afterwards. One provider, one accountability model.
- One provider, one accountability modelHardware, software, commissioning and U.S.-based support in a single procurement. When something breaks, there is one number to call and no argument about whose layer it is.
- Open protocol, so the hardware stays yoursCyber Switching chargers speak OCPP. Epic's platform is OCPP-based and hardware-agnostic by design. If your strategy changes, the chargers are portable. We would rather earn the renewal than hold the hardware hostage.
- Proven on this exact hardwareNot a compatibility list. Cyber Switching CSE1 and CSE3 chargers are running on Epic today at a Chicago condominium, a California city fleet, an Idaho non-profit and a Maryland manufacturer's headquarters.
Hardware
The Cyber Switching hardware Epic supplies
Cyber Switching has built power management equipment since 1994 and holds 42 patents across power distribution and EV charging. The company states more than 5,000 commercial chargers deployed across the United States. Specifications below are as published by Cyber Switching.
The commercial line
Cyber Switching CSE1 Level 2 charger installed at RiverView Condos in Chicago, managed by Epic Charging
What you get
What Epic Charging adds on top
Epic Charging is a U.S. charge point management software provider. The platform is OCPP-based and hardware-agnostic, which is why the same dashboard runs Cyber Switching chargers alongside every other OCPP charger on a portfolio.
- Real-time status, remote start and stop, remote diagnostics and firmware management across every connected Cyber Switching charger.
- Access control by RFID card, mobile app or user group, with separate rules for residents, staff, fleet vehicles and the public on the same site.
- Pricing by site, by user group, by time of day, with idle fees, and driver payments handled end to end.
- Load management, including Epic's Charge OptimAIzer, so more ports fit on existing electrical capacity.
- Session-level reporting and exports for utility programmes, incentive compliance and internal chargeback.
- A driver mobile app and a property or facility dashboard, so residents and managers are not looking at the same screen.
- Zendesk and HubSpot integration so support tickets and customer records stay in the systems your team already uses.
- U.S.-based support, SOC 2 attestation, CTEP certification and OpenADR participation.
Already have them
Already own Cyber Switching chargers?
Yes, they can be moved. Cyber Switching chargers communicate over OCPP, so changing the management platform means repointing the charger at a new backend address, not replacing the equipment. Epic onboards existing commercial chargers onto its platform in roughly two weeks. Your hardware, your electrical work and your installation all stay exactly where they are.
When operators come to us
- The current platform is being discontinued, or the vendor has left the U.S. market.
- A renewal has arrived with a price increase and no matching improvement in service.
- The chargers were installed unnetworked and now need access control, billing or reporting.
- A software update left the chargers unusable and support has not resolved it.
- The portfolio has grown and it is now several platforms, several logins and no single view.
What a migration involves
Compatibility check.
We confirm model, firmware and OCPP version for each charger on the site. 1 to 2 days.
Account and site build.
Sites, pricing, user groups and access rules configured to match how the site actually runs. Within week 1.
Backend repoint.
Each charger's OCPP endpoint is redirected to Epic. Remote where the chargers allow it, on site where they do not. Same day per site.
Credential cutover.
RFID cards re-issued or re-mapped, drivers moved to the Epic app. Overlaps the repoint.
Verification and handover.
Test sessions, payment verification, reporting checks, then U.S.-based support takes over. 2 to 3 days.
Epic has moved more than 3,000 chargers onto its platform from networks that shut down or were retired, including JuiceBox and Tritium hardware. The process for a Cyber Switching estate is the same one.
Check your chargers
Five fields. We will confirm compatibility and come back with a timeline.
We will confirm compatibility and come back with a timeline. No obligation, and we will tell you if moving is not worth it.
Real deployments
Running on Cyber Switching hardware today
Four U.S. deployments, all published, all still running. Cyber Switching manufactures the chargers. Epic Charging operates them.
33 ports · Multifamily
33 Cyber Switching CSE1 Level 2 chargers deployed in summer 2025, taking the property from no on-site charging to a 33-port estate sized for several years of resident EV adoption. Every unit has a 25-foot cable. Residents use the Epic app, the board uses a property dashboard, and the commercial model scales with actual utilisation instead of a fixed annual cost.
Under 3 weeks · Municipal fleet
The city's existing chargers were left inoperable after a software update, with fleet operations depending on them. Cyber Switching CSE1 stations were installed on the Epic Charging network and the full replacement was completed in under three weeks, with RFID activation for fleet vehicles, load management, charging schedules and automated credit reporting.
Workplace
Dual CSE1 stations on a back-to-back pedestal at the HVAC manufacturer's headquarters, running on an Epic subscription that keeps employee charging free while restricting access outside business hours. The company reported saving close to $10,000 against other turnkey quotes.
Non-profit · Mixed access
A single Cyber Switching CSE1 replacing equipment that failed in under five years. The charger is password-protected for staff during business hours and open to the public evenings and weekends, which turned a parking problem into a revenue line for the non-profit.
Choosing hardware
Which Cyber Switching model fits your site
A short version of the conversation we have with most buyers. Power is rarely the deciding factor. Billing, access and electrical capacity usually are.
Not sure which applies? Send us the site details and we will come back with a model recommendation, a load plan and a price.
Frequently Asked Questions
Yes. Epic Charging supplies Cyber Switching commercial chargers together with Epic Charging management software, deployment support and U.S.-based operations, as a single procurement. The Cyber Switching models Epic supplies are listed on the Epic charger catalogue.
Any OCPP-compliant charge point management system can manage Cyber Switching chargers, because the hardware uses the open OCPP standard rather than a proprietary protocol. Epic Charging's platform manages Cyber Switching CSE1 and CSE3 chargers in production today at sites including RiverView Condos in Chicago, the City of Palo Alto, Baltimore Aircoil Company and the Idaho Conservation League.
No. Cyber Switching manufactures charging hardware and states that its chargers integrate with more than ten management platforms. The software layer is a separate decision, which is why the platform you choose matters as much as the hardware.
Yes. The CSE1 Level 2 charger communicates over OCPP 1.6J, and the CSDC DC fast charging line supports both OCPP 1.6J and OCPP 2.0.1, per Cyber Switching's published specifications. OCPP compliance is what allows Epic Charging to manage status, access, pricing, sessions and reporting end to end.
Yes, without replacing the hardware. Because the chargers speak OCPP, moving platforms means repointing each charger at a new backend address. Epic onboards existing commercial chargers in roughly two weeks, covering compatibility checks, site and pricing configuration, credential cutover and verification.
Both are 48A Level 2 chargers with a J1772 connector. The CSE3 adds a display and CTEP certification, which is what California requires for compliant per-kWh billing to the public. If you are charging the public in California, the CSE3 is usually the right choice. If charging is free, staff-only or resident-only, the CSE1 normally is.
No. The EVMC is a patented, UL-listed hardware controller that shares one 40 to 60 amp branch circuit between up to eight chargers by rotating power in programmable 10 to 120 minute windows. It manages electricity, not operations. Access control, pricing, payments and reporting still come from a management platform such as Epic Charging.
Yes. Epic Charging separates users into groups with their own access rules and pricing, so the same charger can be reserved for residents or staff during set hours and open to the public outside them. The Idaho Conservation League runs exactly this configuration on a single CSE1.
Cyber Switching announced ETL and ENERGY STAR certification for its CSDC120, CSDC150, CSDC180 and CSDC240 DC fast chargers in September 2025, stating peak efficiency above 95 to 96 percent. Its DC product pages also list UL, EPRI, CTEP and FCC. Confirm the current certification status for a specific model with Cyber Switching before a procurement decision.
Yes. Epic Charging controls access by RFID card, mobile app or user group. Baltimore Aircoil Company uses this to keep employee charging free while preventing non-employees from using the chargers, with scheduling that closes access outside business hours.
Epic Charging provides U.S.-based support for the platform, the drivers and site operations, including monitoring, remote diagnostics and escalation. Hardware warranty claims are handled through Cyber Switching, with Epic coordinating. There is one point of contact for the site.
They keep working on another OCPP platform. Because Epic does not use a proprietary protocol and does not lock the hardware, Cyber Switching chargers managed by Epic can be repointed to a different management system in the same way they were onboarded. That is a property of open protocols, and it applies whether or not you choose Epic.
Ready to deploy or take over Cyber Switching chargers?
Tell us about the site. We will come back with a model recommendation, a load plan and a price, or, if the chargers are already installed, a compatibility check and a migration timeline.
OCPP-based and hardware-agnostic. SOC 2 attested. CTEP certified. U.S.-based support.
Last reviewed: September 3, 2026