Solutions Blog

Epic Helps Drive Rapid Growth of Level 2 Multifamily EV Charging Ports

It’s obvious to anyone paying attention that the EV charging market is accelerating as consumers embrace the transition to cleaner forms of energy. But most are not aware of what a crucial role multifamily EV charging is playing in this modern-day industrial boom. According to Ohm Analytics, the multifamily segment’s share of Level 2 installations jumped from just 30% of the market in 2022 to 61% in the first quarter of 2025, marking a more than 100% increase in just three years. Understanding this critical market is essential to understanding the future of EV charging as a whole.

Why EV Charging for Apartments Is Booming

For EV drivers, charging at home is the most convenient and cost-effective option. And for many, it’s the only viable one. There are at least two reasons for this. First, since 2020, far greater segments of the population work from home at least part of the time than when EVs debuted. In fact, as of May 2025, remote work makes up 15% of all opportunities in the US, which is more than 3.5 times the number of remote jobs available in 2020. The Bureau of Labor Statistics reports 35.5 million people were teleworking in early 2024, with no signs of the trend abating. This means millions of Americans wishing to transition to electric need a home-based charging solution.

Second, apartment living specifically has increased across the country as inflationary pressures and high interest rates, among other factors, have made single-family home ownership out of reach for many. Apartment construction is at a 50-year high, with more new apartment buildings erected in 2024 than at any time since 1974 when Boomers ignited a construction surge. And while some analysts predict this trend may slow, it doesn’t change the fact that millions of multifamily buildings, both new and old, will need EV charging stations in order to help satisfy the growing demand for electric vehicles.

The Challenge: Scale, Power, Control

Ever greater numbers of EV charging stations for residential buildings requires experienced teams who can overcome a wide range of obstacles, from retrofitting existing and often outdated structures to addressing electrical capacity constraints and load management issues to employing EV charging software solutions that can ensure fluid operability for users and system-wide control for owners. And the sheer number of buildings going up means employing such solutions at scale is critical. Moreover, different building types may require differences in levels of user control. For instance, condo EV charging, where the user owns their unit, may entail granting them access to more software features than apartment renters.

What to Look For in a Software Provider

Installing 40 or more EV chargers per site has become increasingly common as multifamily living gains in popularity. We have successfully managed deployments of over 100. However, smart EV charging software using an open charge point protocol (OCPP) is essential for effective site management and migrations at scale. OCPP ensures interoperability between charging stations, allowing various hardware to work seamlessly together regardless of the manufacturer. Platform providers should further offer a user-friendly EV charging app, customization capabilities, site- and group-level controls, flexible billing and payment options, and phase-specific load management for EV chargers, which allows for the intelligent distribution of power to ensure efficient and balanced charging, especially when multiple EVs are charging at once. In addition, utility program participation is key to ensuring load curtailment and demand response.

Two final factors should also be considered when selecting a software provider. As EV charging for apartments becomes more widespread, owner-operators will require greater levels of support to ensure smooth system operations and rapid troubleshooting, making round-the-clock access to a support team all the more necessary. Furthermore, forward-thinking providers who believe investing in future readiness is paramount to navigating the ever-evolving electric mobility landscape will help pioneer the software we use for decades to come, making them valuable partners to stakeholders in the multifamily community.

For more on this topic, read our blog, Top 5 Things to Consider When Migrating EV Chargers to a New Platform.

How We Support EV Charging for Apartments

We provide all of the above and more. Our CPMS is hardware-agnostic, OCPP and designed for scale and reliability that supports expansion within the multifamily sphere. Our app-free access and custom dashboards put greater levels of control in the hands of both property managers and tenants. Our multiple billing and payment options include RFID, QR, credit card, subscription plans and more, allowing property owners to decide how best to support their residents. And our 24/7 customer support staff means those millions of tenants counting on their home-based chargers never have to worry about prolonged disruption from inoperable equipment, network connectivity issues and the like.

Additionally, we understand the unique value proposition an EV charging solution adds for landlords looking to rent (or sell) units. As such, we offer a hassle-free platform that helps them entice current and prospective EV drivers in order to maximize profits while improving the resident experience. We’ve already done this for many, including Houston-based Humm Energy, for whom we migrated dozens of JuiceBox EV chargers to our platform at several luxury multifamily properties after Enel X Way’s shutdown of all North American operations. Stefan A. Noe, managing partner at Humm, noted that Epic’s software gave them “the technology and operational backing to expand nationwide.”

Read our case study for more information on our collaboration with Humm and our blog for how we handled the migration of 3,000 Enel X Way Juice Box chargers.

Bottom line: our commitment to performance, maximized uptime and ease of use have helped solidify our position as a best-in-class CPMS solution for multifamily operators. This is evidenced by the number of multifamily charging ports we’ve installed, growing from 2,475 in the first quarter of 2022 (a 27.66% share) to 19,954 in the first quarter of 2025 (a 60.62% share) – with over 116,000 total multifamily charging ports installed since 2022 and a 69% growth rate between the first quarters of 2024 and 2025 alone. This is a testament to the trust and loyalty we’ve earned from our clients.
Still not convinced we’re the best choice for you? Let us prove it. Schedule a demo today.

Originally published by Epic Charging on EV Magazine