Epic Charging provides exceptional flexibility in tailoring pricing options for both Level 2 and DC fast chargers, offering users a versatile range of configurations.
1. Start by navigating to the 'Locations' tab within your Epic account.
2. Click on the Location you want to configure, then click on the 'Pricing' tab and configure settings as intended based on the definitions and guidelines provided below.
3. Click on the ‘Save Changes’ button at the bottom of the page to apply changes.
4. The settings will be applied to all chargers in the selected Location.
1. Start by navigating to the 'Locations' tab within your Epic account.
2. Click on the Location you want to configure, then click on the 'Pricing' tab and configure settings as intended based on the definitions and guidelines provided below.
3. Click on the ‘Save Changes’ button at the bottom of the page to apply changes.
4. The settings will be applied to all chargers in the selected Location.
Currency Options
- USD: United States Dollar (default value)
- CAD: Canadian Dollar
- MXN: Mexican Peso
- EUR: Euro
Definitions
- Activation fee: a one-time charge for initiating a charging session. It can be set as either a fixed amount or a percentage of the total charging session cost. If both fixed amount and percentage are set, the higher value applies.
- Idle fee: the hourly rate incurred for being plugged in without charging.
- Session limit: the maximum amount of charging time for drivers, measured in minutes.
- Grace period: the duration, measured in minutes, within the idle mode where no charges apply.
- Pre-authorized: A temporary hold placed on a customer's payment card when initiating a charging session.
- Charger PIN code: a 4-digit code that users must enter after scanning the QR code to activate the charger.
- Sales tax: a tax that applies as a percentage rate to all charging fees.
- Waitlist: if enabled for the Location, sets how long an EV driver has to plug in after being notified. Available via QR code.
Separate pricing for Weekdays and Weekends
Use the 'Enable separate pricing for Weekdays and Weekends' toggle to apply different time-of-use schedules and rates depending on the day type. By default, the toggle is set to Off, and a single pricing schedule applies to all days.
When turned On, the system displays two tabs: Weekdays and Weekends. Each tab allows you to configure its own time-of-use schedule and rates. The system automatically applies the appropriate pricing based on whether the session occurs on a weekday or weekend.
Pricing Options
Pricing options work independently. Saving both means users will be charged by energy and time.
Please note that for Tiered pricing the system displays only 2 default tiers. You can set up to 4 tiers in total by clicking on the “+” button near the 1st tier. Click on the trash icon near the tier to delete it.
Please note that for Tiered pricing the system displays only 2 default tiers. You can set up to 4 tiers in total by clicking on the “+” button near the 1st tier. Click on the trash icon near the tier to delete it.
Time Intervals
When setting pricing based on both time and energy consumption, users have the flexibility to establish varied prices across distinct time segments throughout the day. Initially, the system has a single default interval defined. However, users can segment the timeline into multiple intervals, allowing for the configuration of different prices within each designated time segment.
The Pricing feature can be used in conjunction with RFID cards. However, charging schedules will no longer be available. To configure your monthly payouts, please contact support@epiccharging.com.